It’s planning season for many businesses. That’s why over seven weeks we’re posing seven questions you should ask yourself and your team that will inform your marketing plan for 2020. This week we explore our second vital question: "Who is your target audience?"
Defining your target audience will help you refine what it is your business offers the public: product, price, the kind of promotions you run and more. It can affect where you locate your business, how to split it between bricks-and-mortar and online efforts, and even give you a sense of its viability; put simply, are there enough customers out there interested in what you have to offer? Developing a target audience also will help you contain costs by making sure you’re focusing your efforts and resources on the right people.
I'm Tim Hart, owner, coach and trainer at LoveSmallBiz.com. I'm also owner of marketing communications firm Hart Communications.